FAQ
Frequently asked
questions.
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Product
What is Morgan?+
Morgan is an AI-powered CFO copilot for founders and small business owners. It connects to your bank accounts, categorizes transactions, and lets you ask natural-language questions about your cash flow, burn rate, runway, and more.
How is Morgan different from accounting software like QuickBooks?+
QuickBooks and Xero are great for bookkeeping, they track invoices, tax categories, and compliance. Morgan is designed for real-time financial clarity.
Think of it as your fractional CFO: you ask a question in plain English (“What’s my runway if payroll goes up 20%?”) and get a grounded, data-backed answer in seconds.
Morgan also integrates with QuickBooks and Xero on paid plans so you get the best of both worlds.
What can I ask Morgan?+
Anything related to your finances. Common questions include: 'What's my cash runway?', 'Which categories are growing fastest?', 'How much did I spend on SaaS tools this quarter?', 'What's my net profit margin vs last month?', and 'Which clients are generating the most revenue?'
Is there a mobile app?+
A mobile-optimized web app is available on Starter and above. A native iOS & Android app is on the roadmap for 2026.
Data & Integrations
How does Morgan connect to my bank accounts?+
Morgan uses OAuth-based connectors for Gmail and Outlook (to parse bank statements and invoices), and direct CSV import for any bank. Native bank API integrations (Open Banking) are in beta.
Is my financial data safe?+
Yes. Morgan never stores your banking credentials. Data is encrypted at rest (AES-256) and in transit (TLS 1.3). We use Supabase with row-level security so your data is strictly isolated from other users.
We are SOC 2 Type II compliant (report available on request) and GDPR-ready for EU customers.
Can I import data from QuickBooks or Xero?+
Yes, two-way QuickBooks and Xero sync is available on Starter and above. Morgan maps your chart of accounts to its own category taxonomy automatically.
Can I export my data?+
Yes. You can export transactions as CSV, download monthly report PDFs, and access your data via API on the Scale plan.
Pricing & Billing
Is there a free plan?+
Yes, Morgan's free plan includes 100 transactions/month, 1 bank account, and 10 AI questions/month. No credit card required.
Do you offer a free trial on paid plans?+
Every paid plan starts with a 30-day free trial with full access. No credit card needed to start the trial.
What payment methods do you accept?+
We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. Bank transfer is available for annual enterprise plans.
Can I cancel at any time?+
Absolutely. You can cancel from your settings page at any time. Your access continues until the end of the current billing period, and you won't be charged again.
Do you offer annual billing?+
Annual billing with a 20% discount is coming soon. Email us at hello@useharvey.co if you'd like to be notified or get early access.
Security & Privacy
Where is my data stored?+
Data is stored in the EU (Frankfurt region) by default on Supabase-managed PostgreSQL infrastructure. Enterprise customers can request a dedicated region.
Does Morgan use my data to train AI models?+
No. Your financial data is never used to train AI models, either Morgan's or OpenAI's. We use OpenAI's API under a data processing agreement that prohibits training on customer data.
Can I delete my data?+
Yes. You can delete your account and all associated data from the settings page. We'll purge your data within 30 days of deletion.
Still have questions?
We're a small team and we genuinely love talking to users. Drop us a line, we usually reply the same day.